Internal Sales Advisor

Job Title: Internal Sales Administrator

Reports to: Operations Manager

Our client are a leading distributor of components to the engineering industry with a customer base spanning UK & Ireland. Thanks to a reputation for quality and excellent customer service they have an established customer base.

Duties

• Dealing with the daily phone, email & web enquiries and orders submitted by our customers.
• Ensure all deliveries are despatched and processed, in the most prompt and efficient manner.
• Liaise with the Warehouse Manager, to ensure all resources are utilised to their maximum potential.
• Attend to the end of day procedure (checking of picking lists, carriage surcharge and invoicing of the despatched orders).
• Manage scheduled order requirements, and consignment stocks.
• Liaise with the purchasing department to ensure adequate supplies are ordered to suit lead times.
• Backorder management, check through all deliveries received and despatch all related backorders.
• Monitor backorders regularly to ensure we have despatched everything we can and that we deliver on promised dates.
• Follow up quotations and report feedback.
• Provide office-based support for the Business Development Managers.
• Submit quotations and proposals on their behalf and formulate action plans to progress leads and opportunities to successful completion.
• Attend to general stationary requirements and any marketing & literature requirements for field sales staff.
• Assisting the Director’s, or other members of the management team, with any other tasks that may arise, from time to time.

Criteria

• Previous internal sales experience
• Excellent communication skills
• IT literate
• Ability to work on own initiative
• Highly organised

Hours of work  (40 hours)

8:00am – 5:00pm, Monday to Thursday

8.00am – 2.00pm on Fridays

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